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Shipping & returns
Every rack ships flat-packed from Tweed Heads, and SurfBros delivers throughout Australia. Your shipping charge is calculated automatically from your delivery address and shown at checkout before payment.
Australia-wide delivery
- Free shipping — QLD, NSW, ACT & VIC
- $40 flat rate — SA, WA, TAS & NT
One shipping charge per order, never per product.
| State | Shipping | Delivery |
|---|---|---|
| QLD — Queensland | Standard Shipping — FREE | 1–4 business days |
| NSW — New South Wales | Standard Shipping — FREE | 1–4 business days |
| ACT — Australian Capital Territory | Standard Shipping — FREE | 2–5 business days |
| VIC — Victoria | Standard Shipping — FREE | 2–6 business days |
| SA — South Australia | Standard Shipping — $40 | 4–8 business days |
| WA — Western Australia | Standard Shipping — $40 | 5–10 business days |
| TAS — Tasmania | Standard Shipping — $40 | 5–9 business days |
| NT — Northern Territory | Standard Shipping — $40 | 5–10 business days |
Free shipping
Free standard shipping is available to QLD, NSW, ACT & VIC. Nothing extra is added at checkout.
$40 flat-rate shipping
A flat $40 shipping fee per order applies to SA, WA, TAS & NT. The charge applies once per order, no matter how many racks you buy.
International shipping
SurfBros does not currently accept international orders. SurfBros currently ships within Australia only.
Tracking
Orders move through Order Received, Preparing Order, Dispatched and Completed. We email your tracking number the moment the rack is dispatched.
30-day returns
If the rack isn't right for your space, return it within 30 days in original condition, at your expense, for a full refund.